This Privacy Policy (hereinafter referred to as “this Policy”) describes how Zhengzhou Quncheng Machinery Equipment Co., Ltd. (hereinafter referred to as “the Company”) collects, uses, maintains, and discloses information collected from clients in the course of providing custom machinery and production line product and services. By engaging with the Company, the client is deemed to have agreed to the terms of this Policy.
The Company may collect personal identification information from clients in a variety of ways, including, but not limited to, when clients:
Request Quotations or Information: When you inquire about our products or services, we may collect your name, company name, contact information (email address, phone number), and project details.
Enter into Contracts: Upon forming a sales contract, we collect necessary business and contact details for contract execution, invoicing, and project management. This may include authorized representatives’ names, titles, and payment information.
Use After-Sales Services: When you access our after-sales support, we may collect information related to your equipment, service history, and contact details to facilitate support.
Visit Our Website or Interact Digitally: We may collect non-personal identification information about users whenever they interact with our website. This may include browser name, the type of computer, and technical information about users’ means of connection to our site, such as the operating system and the internet service providers utilized, and other similar information. We may also use cookies or similar technologies for website functionality and analytics.
Attend Events or Webinars: If you participate in our events or webinars, we may collect your registration details.
The Company collects and uses client personal information for the following purposes:
To Process Transactions: We use the information clients provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To Personalize User Experience: We may use information in the aggregate to understand how our clients as a group use the services and resources provided on our site.
To Send Periodic Emails: We may use the email address to send client information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a client decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
For Internal Business Operations: This includes project management, accounting, auditing, and legal compliance.
For Research and Development: To improve our products, services, and operational efficiency.
The Company adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Security Measures: We implement a variety of security measures, including encryption, firewalls, and secure server environments, to safeguard your data.
Access Limitation: Access to personal information is restricted to employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
The Company does not sell, trade, or rent clients’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Service Providers: We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:1
Right to Access: You have the right to request access to the personal information we hold about you.2
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.3
Right to E4rasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain situations.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in Article 7. We may require you to verify your identity before processing your request.
The Company has the discretion to update this Privacy Policy at any time. When we do, we will revise the “last updated” date at the top of this page. We encourage clients to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Zhengzhou Quncheng Machinery Equipment Co., Ltd.
Gongyi City, Zhengzhou City, Henan Province
+86 15003810234
